Xwireless. Enterprise Class Mobile connectivity

Voice Broadcast , IVR

If you are in search of an efficient an realiable System with great service, rates for your Voice Campaigns then look no further. X-Wireless Dialer is built to handle your requirements big or small.

SOME WAYS X-WIRELESS VOICE BROADCAST CAN HELP YOUR BUSINESS

	Voice Customer Relationship Management (CRM) Looking through your clients database list, you are likely going to find a group of past clients you might be able to re-engage with an appropriate message or you may have groups of current clients that you'd like to specifically target with an incentive that isn't available to all your customers. Use X-Wireless Voice Broadcast to upload recorded messages to your target client lists and broadcast your recorded messages to their phones instantly.
	Invitation Reminders for Events and Promotions Do you have special events for your clients? It's easy to record and send a personal invitation that's directly from you and in your own voice to those you wish to attend. You can include details of when and where the event is, what special discounts or savings they may receive by attending, and even include directions where to RSVP or how to get the location.
	New Product and Service Announcements Have you ever spent an enourmous amount of time preparing to release a new product or offer a new service only later to hear from your clients that they weren't even aware of being available? With X-Wireless Voice Broacast you can reach all your customers in a matter of minutes on the day you want them to know about your new offer. Your clients will appreciate being informed and you will likely see a boost in sales

 

 

FEATURES

	Outdial and Retry mechanism
	Our system can make multiple outbound calls at a time. For voice calls that do not get completed as the user’s phone is busy, not-reachable etc, retry mechanism is available.
	DNC list for each campaign
	The entire DNC (Do Not Call) mobile number database will be filtered for each campaign
	Multi channel dialing
	Our outbound dialer platform is capable of dialing parallel calls for quick completion of the campaign. i.e. 100 parallel calls can be initiated which can be increased or decreased as per requirement
	Get user response through Touch-tones
	We provide you a facility integrate a user response via pressing various keys on mobile phone/telephone
	Example: Press 1 to book your tickets Press 2 to get a call back OR Press 3 if you are not interested
	Call forwarding option
	We provide you a facility to play an automated call (IVR) for an incoming call and on choosing a right option (Press 5 to talk to our Executive) and automatic call forwarding can be enabled
	Integrate with third party
	Integration with third-party systems like Websites, applications, ERP or CRM systems can be done on real-time using standard method like HTTP for outbound as well as inbound voice calls
	Scheduling Bulk Voice campaigns
	You can schedule your voice campaign on a predefined date and time. The call will be dialed out only at that time. Multiple messages can be scheduled with overlapping time/date ranges. These are handled independently of each other
	Voice SMS charging only on successful calls connected
	We will charge only those calls which are successfully connected to the recipients. You can alo view Live Reports on all campaigns.
	Reporting
	You can freely access real-time reporting on the behavior of the voice campaign

 

 

Benefits

	Personal Touch: Voice message has greater emotions compared to text; hence a more personal way of communicating.
	Get instant response by using interactive features (IVR) (Asking users to press a key for their response).
	You will be charged only for successful calls connected.
	Complete real-time reporting to measure the response of the campaign.
	Voice Broadcast is handset or SIM independent, hence can be used universally for all mobile users.
	Extremely helpful for marketers who want to promote their products/services in rural market.
	Send message in your own recorded voice (no system generated prompt).